Frequently Ask
Questions

(Click Question for Answer)

How do I get started ?

Have your clinic fax to 952-842-9001

  • Signed orders with ICD-10 codes
  • When they need the results
  • Your “face sheet” (ie demographics) with insurance
  • Where to Fax results

How much does it cost ?

All insurances cover the lab costs to process your specimens.  The IHLC cost is to get the specimen to the lab.  Some insurances cover the IHLC service.  If not, Private Pay is $75 per encounter (no matter how many tubes are required).

What happens once IHLC gets orders?

IHLC will schedule the date.  The phlebotomist will contact you the night before to arrange the time.

How does my provider get results ?

IHLC  faxes results to the ordering provider (and others if directed to insure the caregiving team “is on the same page”)